Overdue / Unsettled Sales

From Laris Support Wiki

From the Overdue Unsettled Sales Section, you can monitor the status of all overdue and unsettled sales. Sort table table using the provided search criteria. From this screen you can view the details of restocking fee payment, dispute type, dispute status, final value credit status, strike issued as well as listing vitals such as user name, dates, sale price etc...

Usage

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Icon Legend

Status Icon Legend
	This column represents the restocking fee payment status
	This column signifies if the item has been returned to available inventory
	This column represents the status of a dispute
	This column signifies if a strike has been issued
	This column represents the status of a Final Value Fee credit
Action Icon Legend
	This icon signifies that the opened dispute is awaiting the buyer's response
	This icon signifies that the opened dispute is awaiting the seller's response
	This icon signifies that the dispute has been closed
	This icon enables you to respond to a buyer's response or add a comment to your original dispute
	This icon enables you to return the item to inventory manually to make it available for listing again
	This icon enables you to modify the requested restocking fee amount
	This icon enables you to make the item available for checkout and / or reverse a dispute. Note: if you make an item available for checkout again and the buyer pays for the item, this processes will automatically reverse the dispute.
Sold Auction Screen / Dispute Action Icon
	This icon enables you to open / submit a dispute for the auction record. This icon is only visible from the SOLD Auctions section of your Laris software